Communication Policy

Dr. BGR Publications is committed to maintaining clear, professional, transparent, and well-documented communication throughout the scholarly publishing process. This policy establishes standard communication procedures to prevent misunderstandings, maintain accurate records, and ensure the efficient handling of manuscripts, books, conference proceedings, and editorial assignments.

This policy applies to all authors, corresponding authors, co-authors, guest editors, editorial board members, conference organisers, and other contributors associated with Dr. BGR Publications.

All formal publication-related communication must be conducted through the official email address or the designated submission facility on the publisher's website, wherever applicable.

Official communication includes:

• Manuscript and book submissions.
• Revised manuscripts and corrected files.
• Proof corrections and author approvals.
• Editorial instructions and publication-related decisions.
• Copyright declarations and supporting documents.
• Conference proceedings and special issue materials.
• Publication queries and project-related correspondence.

All authors, guest editors, and editorial board members are requested to use a clear and consistent email subject format for all publication-related correspondence.

Recommended Format:

Examples:

Where a manuscript ID or ISBN has not yet been assigned, the relevant publication title should be clearly stated.

Authors and editors are requested to maintain the same email subject line throughout an ongoing correspondence thread and update it only when necessary to identify a new publication stage or a separate matter.

This requirement is intended to improve email tracking, record maintenance, communication accuracy, and the efficiency of the publishing workflow.

WhatsApp may be used for general enquiries, brief administrative coordination, and directing users to the appropriate official communication channel.

However, manuscripts, revised files, detailed corrections, editorial instructions, formal approvals, and other essential publication records must not be submitted or communicated exclusively through WhatsApp.

Authors and editors are requested not to send multiple versions of files, correction lists, or publication instructions across separate WhatsApp messages.

Voice messages and telephone conversations are not accepted as substitutes for written publication-related instructions, corrections, approvals, or formal decisions.

Any essential information communicated verbally must subsequently be submitted in writing through the official email channel to establish an accurate and verifiable record.

All corrections should be consolidated into a single, clearly organised email wherever practicable.

Revised files must be appropriately identified, and the email should include the manuscript or book title, reference number (if available), and a concise description of the changes.

Authors and editors are responsible for ensuring that the final submitted version is complete and that all required corrections and instructions are clearly documented.

The publisher will use official email correspondence and designated submission records as the primary documentation for publication-related matters.

Information shared exclusively through informal messaging channels may not be treated as an official submission, approval, correction request, or editorial instruction until it is received and recorded through the appropriate official channel.

Authors and editors are requested to comply with this policy to support an organised, efficient, and transparent publishing workflow.

Where communication requirements are not met, the publisher may request resubmission through the official channel before proceeding with the relevant stage of publication. Processing may be delayed until the required information and documents are received in the appropriate format.

This policy applies to all journals, books, edited volumes, conference proceedings, special issues, and other scholarly publications managed by Dr. BGR Publications.

Dr. BGR Publications reserves the right to review and update this policy as necessary to improve its editorial and administrative procedures.